For the sixth straight year, Lexus wins this award, according to the independent buyers guide, Which?
What might surprise you more, is that Daihatsu was second...
Have a look at the full list :
http://www.which.co.uk/cars/survey/owner-satisfaction/best-car-dealers-2010/best-car-dealers-for-sales/
If you are looking to buy a new car from a dealership, you need to know what you are letting yourself in for...and you might want to consider their satisfaction levels for servicing:
http://www.which.co.uk/cars/survey/owner-satisfaction/best-car-dealers-2010/best-car-dealers-for-sales/
My work involves doing covert customer experience work in car dealerships (and other places) to ensure that the customer is getting the very best service available.
Both on the sales and servicing side.
We also contact the clients on their database, to get the full picture af past events, and gauge their satisfaction with the dealership...all vital information..
And we check that the salesman promotes the right HP package for the customer.
Contact us for more information:
http://www.astoncovert.com/
http://www.thecovertagency.eu/
http://www.happycustomers.info/
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